About Neales
Premium Chauffeur Services Since 2010
Neales is a premium chauffeur service providing luxury transport solutions across London and the UK. Founded over 15 years ago, we’ve built our reputation on reliability, professionalism, and exceptional customer service.
Our fleet comprises the finest luxury vehicles, from executive saloons like the Mercedes S-Class and E-Class to spacious MPVs, coaches, and everything in between. Every vehicle is meticulously maintained, fully licensed, and equipped with premium amenities to ensure your comfort.
What Sets Us Apart
Excellence in Every Detail
What sets Neales apart is our commitment to excellence. All our chauffeurs are professionally trained, fully vetted with enhanced DBS checks, and possess extensive knowledge of London and the UK road network.
We don’t just drive — we deliver an experience. From airport transfers to corporate events, weddings to school runs, we provide a tailored service that meets your exact requirements. Available 24/7, 365 days a year, we’re here whenever you need us.
Our Core Principles
The Neales Values
Excellence
We deliver exceptional service on every journey. From immaculate vehicles to professional chauffeurs, excellence is at the heart of everything we do.
Reliability
Punctuality and consistency are our promise. We track flights, plan routes meticulously, and arrive on time, every time — because your schedule matters.
Safety
Your safety is our top priority. All chauffeurs are fully vetted, DBS-checked, and trained to the highest standards. Every vehicle is regularly serviced and fully insured.
Professionalism
Our chauffeurs represent the Neales brand with pride. Smartly dressed, courteous, and discreet — they provide a service that exceeds expectations.
By The Numbers
Why Choose Neales?
15+
Years of Excellence
100K+
Journeys Completed
50+
Luxury Vehicles
4.9★
Trustpilot Rating
Our Journey
Our History
From humble beginnings to becoming one of London’s most trusted luxury chauffeur services
2010
From humble beginnings to becoming one of London’s most trusted luxury chauffeur services
2013
Fleet expanded to 15 vehicles; launched corporate account services
2016
Reached 25,000 journeys milestone; awarded ‘Best Chauffeur Service London’
2019
Introduced Mercedes S-Class and V-Class to the fleet; achieved 4.8 Trustpilot rating
2021
Expanded services nationwide; fleet grew to 40+ luxury vehicles
2024
Completed 100,000+ journeys; achieved 4.9 rating with 500+ verified reviews
Our Commitment
Service Beyond Expectations
At Neales, we believe luxury travel should be effortless. That’s why we handle every detail — from real-time flight tracking to route planning and meet-and-greet services.
Whether you’re traveling for business or pleasure, to the airport or across the country, our team ensures your journey is smooth, comfortable, and memorable.
Ready to Experience Premium Travel?
Book your chauffeur today and discover why thousands trust Neales for their most important journeys.